At Iman & Ink Store, we take pride in creating high-quality custom faith-based and creative stickers and products. Our goal is to deliver your order exactly as expected and on time. While we work with great care, mistakes can occasionally happen. If you’re not satisfied with your order, please reach out to us right away so we can make it right.
You can contact our team by imanninkstore@gmail.com
We appreciate your feedback and are always looking for ways to improve your experience.
What we guarantee:
We promise to:
Ship your order within the stated number of business days.
Produce high-quality products.
Provide the full quantity of stickers, posters and bookmarks ordered
What is not covered:
Our policy applies only to matters under our control. We cannot issue refunds or reprints for:
Delivery delays caused by courier services
Orders with incorrect or incomplete shipping addresses provided by the customer
Deliveries that are refused or where multiple attempts fail.
Packages marked as delivered but later lost or stolen.
Damaged orders:
If your order arrives damaged, we will happily reprint the damaged items at no cost. A photo of the damage is required before we begin the reprint.
If you are concerned about product quality, please contact us and share photos so we can assess the issue. In some cases, we may request that the product be returned to us. Refunds or reprints cannot be provided for items that accurately match the approved quote and digital proof.
7- Days claim window:
To qualify for a refund or reprint, you must contact us within 7 days of receiving your order.
